Receptionist - Job Description

Position Summary
The Receptionist serves as the first point of contact for visitors, clients, and employees, providing professional customer service and administrative support. This role is responsible for managing front desk operations, handling incoming communications, coordinating office activities, and ensuring a welcoming and organized office environment.

Key Responsibilities

• Greet and assist visitors, clients, and vendors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails.
• Maintain the reception area, conference rooms, and common office spaces.
• Schedule appointments, meetings, and conference room reservations.
• Receive, sort, and distribute mail, packages, and deliveries.
• Provide administrative support, including data entry, filing, document preparation, and record management.
• Manage office supplies inventory and coordinate replenishment as needed.
• Assist with onboarding activities, event coordination, and other office-related projects.
• Maintain accurate logs, directories, and office records.
• Support various departments with clerical and operational tasks as needed.

Qualifications

• High school diploma or equivalent required; additional administrative training is a plus.
• 1+ years of receptionist, administrative, customer service, or office support experience preferred.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Professional appearance and customer-focused demeanor.

Key Skills Customer Service, Front Desk Operations, Multi-Line Phone Systems, Scheduling, Calendar Management, Data Entry, Administrative Support, Filing, Microsoft Office, Communication, Organization, Time Management, Office Coordination, Problem Solving, Attention to Detail.